Return policy

The policy only accepts to current products at CIAS.

Requirements of a valid return: 

+ Goods faulty by manufacture (after buying the goods)

+ Goods faulty by customers (not valid return or customer pay for repair cost)

Conditions returning:

+ Product must be returned with return label and VAT invoice of CIAS. 

+ Returned product must include all accessories (including user manual, warranty card/stamp, product’s packaging) and free gifts (if any).

+ CIAS will not accept your return request if the returned item does not meet all of the above requirements and does not give any fee.